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Saturday, October 27, 2007

Why I hate Hotmail

It happened again. I spammed my friends. Again. Not just the tech woman, but all of my friends. New friends. Old friends. Family members, college buddies, business contacts, neighbors. All of them.

And it wasn't my fault.

I hit send one time. ONE time. I learned my lesson last time. I was careful with the one click this time.

But I think I know what happened. When Hotmail has a nervous breakdown about sending things to groups, it just keeps resending it. It doesn't stop when you tell it to.

Hotmail lies.

It says things like "I can't send this, there's been a mistake, do you want to try again?" (I'm paraphrasing here, I know. I should write those messages for Microsoft...I'm a good communicator.)

And like a desperate diplomat, or a careless congressman caught in a precarious situation I say "No! NO, NO, NO! Just stop right now, walk away, take a time out, LEAVE the room. Don't try again. Don't send anything. I'm begging you, just don't do it. And Please, for the love of God, don't tell anyone about what just happened!"

But Hotmail just keeps trying and trying and trying. I log off. I shut down. I do all the things panicky people do. I run upstairs (I ran, I tell you, bolted, actually) to find my tech man to help. I even cried a little, to get him to hurry.

But it was too late. Hotmail has sent 15 messages to my friends telling them about my new blog. These friends will probably block me forever now. It saddens me to think of myself stuck behind a firewall. Well meaning, friendly me, shunned. Disgraced.

Hotmail said it was canceling, but it wasn't. It was resending the whole time. I couldn't have run any faster, really. I mean, even if I were Marion Jones on drugs, I couldn't have made it back in time to stop the madness.

I've stuck with Hotmail since the beginning. Seriously. I was one of the first. You can tell by my address: Trust me, there are many, many Julie Andersons in the world. I was first. I was the first Julie Anderson to sign up for Hotmail. It's unbelievable, really. So I've kept this address through thick and thin. I've stuck up for it and fought for it for years.

Every time my husband says "Hotmail sucks. You should get a Yahoo! email," or later "You should get a gmail account." He keeps up on trends, he knows about the next best things right at the beginning (he told me to get my Hotmail account, actually) I dug my heels in. I said I was loyal and I liked my Hotmail. My friends knew my address, there was no sense in changing it. I was proud to be the first julieanderson, I said.

Now, I fear I may have to change. I'm not sure I can continue the relationship. It's about loyalty, and I've been loyal. But Hotmail has failed me, repeatedly. I mean, really, how much can a girl be expected to put up with?

It's like Dear Abby says: "Is your life better with this relationship, or without it? Are you working too hard trying to change someone? Maybe you just need to accept the reality and move on."

Maybe. Maybe Abby's right. Maybe my husband's right.

Why do I feel so much turmoil about ending this relationship with Hotmail? Why the anxiety? Why would I stick with something that's so wrong for me? Am I co-dependent? Am I kidding myself? Do I need to take a long, hard look in the mirror?

I think I need to go for a run now. This situation has built up too much tension in me. I need a good song to drown out the conflicting voices of reason in my head.


deb s said...

Hey Julie - I didn't get the hotmail spam. Does this means we aren't friends anymore??

Love reading your blogs - they are so "julie". You crack me up :~)

Miss Julie said...

I think maybe it didn't spam after all, because I did send it to you! Again, more lies from hotmail! It said it sent 15 times. Why oh why do I continue to believe it?

Serge said...

I really enjoyed reading your short story about your special relationship with hotmail, but I must tell you - you made the right choice!
Please, advice others to do the same, I have written myself some thoghts on why I hate Hotmail, and I'm the one who doesn't use it!

Anonymous said...

Hi Julie,
After I didn't log onto hotmail for about 35 days they deleted all my email. I didn't log in for that time as my girlfriend had just died. Even stuff that I'd sent to myself, phpotos of her that I'd scanned in so I wouldn't have to get them back off her family, documents I needed to claim carers allowance, all gone. I went ballastic at them. They push the fact they give you 1GB, 2GB file allowance, I'd used 1% of that but they couldn't even keep that for 30 days. A very nice chap on the other end tried hard to get them back but no joy. So I'll never depend on a free account again. I've gone to Purplecloud now having heard good things about them for a while and happy to pay my £12/year for whatever accounts I need. It works very well and is easy to set up.

Johannes said...

Hi Juliejulie,
Thank you for your post.
You'll find more reasons why not to use Hotmail here:

10 reasons why not to use Hotmail